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Terms and Conditions

Shipping Information

Shipping within Greece 

  • We serve everyone within Greece
  • For orders up to € 20.- shipping cost is € 3.-
  • For orders above € 20.- euros, shipping is free
  • For pay on delivery, there is an extra cost of €3
Transport Costs International:

At the moment we only serve Greece through our E-Shop, thus cannot accept orders from customers with a delivery address outside of Greece. Genuine Tastes products are currently available in the UK, Germany, Belgium, the Netherlands and Cyprus via our International Distributors. We are moving to expand to EU-wide coverage in the near future. Thank you for your interest in our products.

In case of problematic product, our company burdens the whole shipping cost In case of inability of the wholesaler to sell the product within its expiration date, the client burdens the shipping costs.

Delivery Times

  • If payment is made by credit / debit or cash on delivery, we undertake to deliver the goods or provide the services within 2-3 business days of the order being submitted.
  • If payment is made by bank deposit, we undertake to deliver the goods or provide the services within 2-3 working days of the order being submitted.
  • Regardless of the method of payment, we undertake to deliver the goods or to provide the services within a maximum of 4 working days from the confirmation of receipt of the order.

Payments Methods

  • Credit or Debit card
  • Paypal
  • Pay on Delivery

Cancellation Policy

  • Payments Methods
  • Except for the law giving the right to return products (right of withdrawal) to the buyer within 14 days, no other conditions apply to the cancellation and return of an order.

Other Services – Information Complaint Policy

Send us an email at and we will respond to you within 2 days, taking care to serve you the best.

After Sales Policy

Product information services and tips for their use are provided.

Free Worldwide shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa