[vc_row][vc_column][vc_column_text]DELIVERY POLICY
- If the payment is made by credit or cash on delivery we undertake to deliver the goods or provide the services within 2 working days of the submission of the order.
- If the payment is made by bank deposit we undertake to deliver the goods or provide the services within 2 working days of the submission of the order.
- Regardless of the payment method, we undertake to deliver the goods or to provide the services within a minimum of 4 working days of the confirmation of receipt of the order.
POLICY OF PERFORMANCES
- Email us at genuinetastes@gmail.com and we will reply within 2 days, making sure to serve you the best possible.
REFERENCE / CHANGES
- In the case of a refund of products, the person responsible for the return costs shall be:
In case of a problem product the costs are borne by all our company.
In case of commercial transaction and return due to the buyer’s inability to sales, the costs are borne by the customer.
SERVICES AFTER SALE
- Information services on products and advice on their use are provided.
CURRENCY POLICY
- We accept a request to cancel the order no later than 4 hours after the submission of the order.
- Apart from the law that gives the right to return products (right of withdrawal) to the buyer within 14 days, there are no other conditions for the cancellation & return of an order.
PRODUCT STOCKS
- We ship orders all over Greece.
POLICY COOKIES
Cookies are small files with information that a website (specifically the web server) stores on a user’s computer, so that every time the user logs on to the website, the user retrieves that information and offers the user related services. A typical example of such information is the user’s preferences on a website, as stated by the choices made by the user on that website (e.g. selecting specific “buttons”, searches, ads, etc.).
The installation of “cookies” is allowed only with the consent of the user and after proper information.
We use cookies to make your browsing better easier and more enjoyable. We may collect information while browsing through the website and may also be able to process according to the requirements of our audience.
Cookies may be stored on your computer by third-party services such as: For statistical purposes related to website traffic and browsing (analytics), social media or other form of internet marketing and promotion of the website on the Internet (facebook, twitter, instagram, flickr, pinderest, google +, skype, linkedin, etc.), corporate viewing in video playback format (youtube , vimeo, etc.), website business approach service via map (google maps, foursquare, etc.), data update, corporate, financial, statistics or other format (pdf, excel, word, txt, etc.), third party booking system in search, availability, booking format.
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- If the payment is made by credit or cash on delivery we undertake to deliver the goods or provide the services within 2 working days of the submission of the order.
- If the payment is made by bank deposit we undertake to deliver the goods or provide the services within 2 working days of the submission of the order.
- Regardless of the payment method, we undertake to deliver the goods or to provide the services within a minimum of 4 working days of the confirmation of receipt of the order.
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